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ZOHO CRM Plus

Unify all your customer-facing teams  with a single software suite and deliver a consistent message across every stage of the customer journey

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We Take Care of the Future & empower your business


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The future of crm systems

WHY USE ZOHO CRM PLUS

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Multi-Channel Engagement

Deliver a contextual and engaging customer experience across every customer touchpoint – including phone, live chat, email, surveys, social media and support ticket.

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Productivity

Your team operates differently, but the end goal is the same. Boost team’s productivity and efficiency with customer-centric context for every activity

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Inter-Team Communication

Get more done together. Create a connected ecosystem for your teams to work together on clients’ projects, marketing campaigns, and support tickets.

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Administration

Have your team up and running with minimal implementation time and cost. Systematically manage your teams as they scale, with systems like a centralized admin panel and a single billing cycle.

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Insights & Intelligence

To get a clearer picture of your customers, your data needs to work together. Collect, analyze, and act upon your customer data across channels in real time.

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Mobility

Zoho CRM Plus offers a full range of mobile apps to help your teams stay informed, flexible, and ready to engage customers and make decisions on the go.

What can Zoho CRM PLUS do for your business?

Zoho CRM Plus addresses the unique needs and issues of each business role.

Zoho CRM

  • Receive real-time notifications when customers interact with your business.

  • Follow up better with workflows, trigger instant actions, and stay on top of activities.

  • Keep track of key performance indicators, including trends and future predictions.

  • Use Zia, your AI-driven sales assistant, to find any information in your CRM instantly.

Zoho Social

  • Choose from a  wide range of publishing options that suits your needs the best.

  • Listen and engage. Stay tuned to everything that matters to your business.

  • Measure what’s working best for your brand on social media with indepth report.

  • Bring team members on the same page while making important decisions.

Zoho Campaign

  • Focus on building relationships with your customers. Design your newsletters or promotions easily with predesigned and responsive templates

  • Send the most relevant content to your subscribers at the righ time

  • Track performance of your campaigns in real time

  • Combine CRM and email marketing to reach out to your leads, prospects and customers.

  • Engage only the people who are interested in your brand and build meaningful connections

  • Share and promote your campaigns on social media

Zoho Projects

  • Breakdown complex projects into easier milestones, tasks, and subtasks.

  • Know who is available, who is occupied, and who is overload, and assign tasks accordingly

  • Track task dependencies through a dedicated view

  • Track project metrics through reports

  • Know how much time is spent on each task and bill clients accordingly

Zoho Analytics

  • Build powerful reports and dashboards with easy to use drag and drop user interface.

  • Share reports, add comments and collaborate securely to arrive at informed business decisions.

  • Get data from popular business apps in sales, marketing, finance, help desk, etc.

  • Extract insights using Zia.

Zoho Surveys

  • Create surveys quickly.

  • Create personalized surveys that reflect your style

  • Connect seamlessly with other apps

  • Analyze reports in real-time

Zoho Sales IQ

  • Grab the attention of every website visitor with tailored messages.

  • Analyze content performance.

  • Generate, schedule, and deliver reports automatically to your inbox.

  • Use chatbot to collect prospect data and sync to CRM.

Starting from an initial feasibility study, continuing through successful implementation, and following up with any needs you may have afterwards, a team of qualified consultants are always at your service to help you achieve the best results for your business.

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WE ARE THE EXPERTS YOU NEED

We work with you to create a custom solution that works best for your needs. We have many years of experience in providing businesses like yours with the solutions they need and are happy to provide quotes on any project, big or small. Basecode is dedicated to delivering quality products and services at affordable prices.

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Turnkey Solutions

Starting from an initial feasibility study, continuing through successful implementation, and following up with any needs you may have afterwards, our team of qualified consultants are always at your service to help you achieve the best results for your business.

  • End-to-end business consultancy

  • In-depth feasibility study to understand all possible business use cases

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Zoho CRM PLUS TRAINING

  • Get trained by Zoho experts

  • Choose to get trained online or have an expert instructor flown out to your organization to administer a training program custom-made for your business.

  • In-depth Zoho CRM Plus Training for Administrators to set up, configure and maintain Zoho CRM Plus

  • Training for Admins, Developers, Sales Managers and Sales Representatives

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